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master's thesis
Troškovi kvalitete i njihov utjecaj na poslovanje
2019. urn:nbn:hr:164:963171
Jurič, Zvonimir
University of Split
Faculty of Maritime Studies
Department of nautical studies

Cite this document

Jurič, Z. (2019). Troškovi kvalitete i njihov utjecaj na poslovanje (Master's thesis). Split: University of Split, Faculty of Maritime Studies. Retrieved from https://urn.nsk.hr/urn:nbn:hr:164:963171

Jurič, Zvonimir. "Troškovi kvalitete i njihov utjecaj na poslovanje." Master's thesis, University of Split, Faculty of Maritime Studies, 2019. https://urn.nsk.hr/urn:nbn:hr:164:963171

Jurič, Zvonimir. "Troškovi kvalitete i njihov utjecaj na poslovanje." Master's thesis, University of Split, Faculty of Maritime Studies, 2019. https://urn.nsk.hr/urn:nbn:hr:164:963171

Jurič, Z. (2019). 'Troškovi kvalitete i njihov utjecaj na poslovanje', Master's thesis, University of Split, Faculty of Maritime Studies, accessed 16 November 2024, https://urn.nsk.hr/urn:nbn:hr:164:963171

Jurič Z. Troškovi kvalitete i njihov utjecaj na poslovanje [Master's thesis]. Split: University of Split, Faculty of Maritime Studies; 2019 [cited 2024 November 16] Available at: https://urn.nsk.hr/urn:nbn:hr:164:963171

Z. Jurič, "Troškovi kvalitete i njihov utjecaj na poslovanje", Master's thesis, University of Split, Faculty of Maritime Studies, Split, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:164:963171

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Metadata
TitleTroškovi kvalitete i njihov utjecaj na poslovanje
Title (english)Costs of Quality and Their Influence on Business
AuthorZvonimir Jurič
MentorMaja Krčum (mentor)
Committee memberAnita Gudelj (predsjednik povjerenstva)
Committee memberNikola Mandić (član povjerenstva)
GranterUniversity of Split
Faculty of Maritime Studies
(Department of nautical studies)
Split
Defense date and country2019-02-19, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Abstract
Troškovi kvalitete su dio ukupnih troškova koji nastaju pri osiguravanju zadovoljavajuće kvalitete i zadobivanju povjerenja u nju, a obuhvaćaju i gubitke koji se trpe kada kvaliteta nije postignuta. Pojam troškova kvalitete je složen i integralan, a u okviru tog pojma postoji određena podjela na jednostavnije oblike, koje treba poznavati i ispravno tumačiti. Optimizacija troškova kvalitete je proces uravnoteženja količine utroška resursa koji osiguravaju postizanje razine kvalitete koja znači ispunjenje zahtjeva kupca, a tumači se kao maksimalizacija razine kvalitete uz minimalizaciju ukupnih troškova kvalitete. Cilj ovog rada je prikazati vezu troškova i kvalitete, te kako ta veza utječe na poslovanje.
Abstract (english)
Costs of quality are part of total expenses which appear by ensuring satisfying quality and gaining confidence in it, and include the losses when quality is not achieved. The concept of cost of quality is complex and integral, and within this concept is certain division into simpler forms, which need to be known and properly interpreted. Quality cost optimization is a process of balancing the number of spending resources that ensures the achievement of a quality level that means meeting a costumers requirement, and is interpreted as maximizing the quality level while minimizing total cost of quality. The objective of this diploma thesis is representing the relationship between costs and quality, and how this effects business.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:164:963171
Study programmeTitle: Maritime Management
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka pomorskog menadžmenta (magistar/magistra inženjer/inženjerka pomorskog menadžmenta)
Type of resourceText
File originBorn digital
Access conditionsClosed access
Terms of useLicence In copyright icon
Created on2019-05-17 14:20:46